Dale Carnegie's Golden Rule no. 2

"Give honest, sincere appreciation..." said my brother once, who is working with Dale Carnegie Training, since more then 2 years and successfully training in soft skills to top management people of leading companies.

I am always ready to argue (decently called 'expressing my opinions' ) :-) " But then people think they are too good and blow up like a balloon..."

"Try it once...." He insisted, " honest and sincere are the key words."

I forgot about it, same as we conveniently forget to implement the positive ideas, which require effort to go against the old ideas that are set in our mind. But yesterday I got my vehicle serviced. The same old routine, leaving it at service station in the morning with lots of instructions, coming back home by auto and collecting it in the evening after checking and paying the bill without looking at the workers.

While driving back home I clearly felt the difference in its running... smoothness increased, breaks working perfectly, all issues solved.... My vehicle seemed to be singing along the wind, making me feel happy too.

Okkkkk..... I thought and the Golden Rule no. 2 stroke my mind. As soon as I reached home, I took out the bill, dialed the no.

"Hello..." a dry, male voice said, seemingly tired after a long day.

"Hello.... I just collected my vehicle no. 930 from your center..." I started.

"Hummm...." The voice at other end got alert, ready to hear some complaint.

"I wanted to tell you that it's working so well. I am happy with your work... So just felt like telling. Also convey to the worker who has done it, that he has done a good job. "

"...................." Silence for a moment, his brain not accepting what the ears were conveying. Till date they have always conveyed harsh, complaining, blaming voices.

Then " Thank you, thank you madam. Thank you madam...." a smiling voice echoed, not knowing how to respond. Whole day's hard work and tiredness seemed to be evaporated instantly.

" Ok..." I hung up. Satisfied and realising power of 'honest & sincere appreciation'....

I would have surely expressed my dissatisfaction and complained if there was anything wrong, even a small bit.... then why not express satisfaction and no-complains too....!!!!!!!! I did it for a selfish reason... you know behaving positively has it's good effects on us too. :-)

TRY IT.... with every one, family members, neighbours, colleagues... Make the surroundings happy and you will be happy too.... :-)