"Give honest, sincere appreciation..." said my brother once, who is working with Dale Carnegie Training, since more then 2 years and successfully training in soft skills to top management people of leading companies.
I am always ready to argue (decently called 'expressing my opinions' ) :-) " But then people think they are too good and blow up like a balloon..."
"Try it once...." He insisted, " honest and sincere are the key words."
I forgot about it, same as we conveniently forget to implement the positive ideas, which require effort to go against the old ideas that are set in our mind. But yesterday I got my vehicle serviced. The same old routine, leaving it at service station in the morning with lots of instructions, coming back home by auto and collecting it in the evening after checking and paying the bill without looking at the workers.
While driving back home I clearly felt the difference in its running... smoothness increased, breaks working perfectly, all issues solved.... My vehicle seemed to be singing along the wind, making me feel happy too.
Okkkkk..... I thought and the Golden Rule no. 2 stroke my mind. As soon as I reached home, I took out the bill, dialed the no.
"Hello..." a dry, male voice said, seemingly tired after a long day.
"Hello.... I just collected my vehicle no. 930 from your center..." I started.
"Hummm...." The voice at other end got alert, ready to hear some complaint.
"I wanted to tell you that it's working so well. I am happy with your work... So just felt like telling. Also convey to the worker who has done it, that he has done a good job. "
"...................." Silence for a moment, his brain not accepting what the ears were conveying. Till date they have always conveyed harsh, complaining, blaming voices.
Then " Thank you, thank you madam. Thank you madam...." a smiling voice echoed, not knowing how to respond. Whole day's hard work and tiredness seemed to be evaporated instantly.
" Ok..." I hung up. Satisfied and realising power of 'honest & sincere appreciation'....
I would have surely expressed my dissatisfaction and complained if there was anything wrong, even a small bit.... then why not express satisfaction and no-complains too....!!!!!!!! I did it for a selfish reason... you know behaving positively has it's good effects on us too. :-)
TRY IT.... with every one, family members, neighbours, colleagues... Make the surroundings happy and you will be happy too.... :-)
About Me
- Hazaron Khwahishein
- The woods are lovely dark and deep, But I have promises to keep and miles to go before I sleep... And miles to go before I sleep...
Rainbow
as seen from my balcony...
4 comments:
Heyyyy - I just love this philosophy....yes its true Honest & Sincere are the key words....just two words, but makes world of a difference to the recepient....and also the giver (your comment abt doing it 4 a selfish reason is also true :-))
Actually I too try to follow this approach....afterall we all have something to be thankful in life - so why not spread the good cheer aroubd.....it actually doesnt take much to make a person happy....just those simple little words meant sincerely (mond u though falttery is not good....and most can see thru it).
So my sincere & honest view.....I really liked this piece of yours....reading it at almost the end of a working week, it seemed like a fresh bit of breath.
Keep writing such good stuff.
Oh thank you so much Nandini. You are embarrassing me by praising so much. This is nothing compare to what you write... :-)
When I was young, I heard that all the writers have some impact of their favourite authors in their writing... which comes without their knowledge... Like one very known Gujarati author Kanaiyalal Munshi - born before 100 years - his writing pattern was affected by that of Alexander Dumas.
Soooo... when I finished this piece and read it over and over, I could feel that it has some effect of your writing pattern. :-) Truly...
Anyways, that may sound too much. But thanks again for appreciating idea and thanks for inspiring too.
hheyy!!
i do this too...
especially to call centre reps...from Mcdonalds...
to autowalahs for getting me safely to a place.for going by the meter.
to the maid...and she does something a little bit extra for me n my lazy ass...
etc etc.
totally greed "Give honest, sincere appreciation..."
A true appreciation will always be appreciated. I try and follow this as often as possible...:)
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